After connect vxdiag full interface with vehicle, only 3 indicators turn on. The Host Communication Status blue indicator didn’t turn on and computer cannot detect VX Manager driver. What can i do to make connection?
Check your device serial number. VXDIAG VCX Plus S/N starts with V83 requires a firmware reset.
Download FirmwareResetFile from official website: http://www.vxdiag.net/wiki/en/#!pages/VXManager/FirmwareReset/index.md
file including reset file, reset video and IP Manager.exe
Check firmware reset video here:
I downloaded the Reset file and follow the video guide, but don’t see this window and browser don’t let me download the IP Manager.exe)
IP Manager2018.08.01.exe is incompatible with some brower types. If cannot open IP Manager.exe, please contact vxdiagshop.com customer service to send you file online and run the file directly.
It was the browser type. I fixed and downloaded, did the firmware reset and everything is working now. Thank you.