Problem:
I have a problem with the VCI driver installation of vxdiag vcx se Benz scanner.
I installed Xentry 03.2021, VX Manager 1.8.4 Build 0315, VCI-Manager(Daimler) 21.03.15, XDVCIUpdate 20210221 and all the needed Licenses.
I get an error message “Xentry diagnosis software not installed” during the installation of Xentry C6 driver, see pictures below.
My Xentry is installed and its running good.
I think, the problem is, that i installed my Xentry 03.2021 on another Partition (Drive D:\Mercedes-Benz\) and now the installer is trying to find a version of Xentry e.g in “C:\Program Files (x86)\Mercedes-Benz\Xentry\bin\”
do i have to reinstall Xentry on Drive C: because the C6-installer can’t find the Software-Version of Xentry on drive D:
Can you help me with this problem?
Solution:
The original C6 installer is looking in the “Standard-Installation-Directory” (e.g. c:\program files(x86)\Mercedes-Benz\Xentry….) for an installed Version of Xentry.
And there is no other possibility to tell the Installer, where Xentry was installed….in my case in drive d:\Mercedes-Benz…..)
I was forced to reinstall Xentry in the default path. And after that, the C6-installer from Allscanner.com was able to detect my Xentry-Version immediately.
Now everything is running very good. Xentry and VCX SE Benz C6.