When I open XDVCI Update V3.3 to run Xentry Diagnosis VCI Update, it gave me error: connect device error: ping failed 192.168.4.1. I have VXDIAG Benz C6 with Xentry Diagnosis 12 / 2020.
Look at this error screenshot:
vxdiagshop.com engineer gave the solution:
- Connect your device to the car and the computer
- Go to www.vxdiag.net to download and install the latest version of vx manager 1.84 software
- Install the “XDVCIUpdate-20210221.exe” file by downloading from the mega below:
https://mega.nz/file/HUJxmCIA#z7YJ1-rDxD-bamXgL-jMO9BuD-2NjufGkMHWzoTMIMg
Good luck!