VXDIAG Benz BMW Multi Diagnostic Tool FAQs

Here’s FAQ list of VXDIAG Multi Tool for Benz and BMW with HDD.  Keep updating…


Q: What computer requirements do i need to use this? does this package have everything i need to work on a Mercedes sprinter. 

A: The vxdiag multi diag software  is compatible with Original factory function.

Computer Require: Win7 System, 32bit, I5CPU 4G RAM.
Because Antivirus software is not allowed to install this software, please shut down or uninstall the antivirus software before you install software.


Q:  I have the original Xentry OpenShell but not the Passthru version, can i use the open shell with your device?

Yes, no problem. 


Q: VXDIAG Benz supports DoIP models as well??

A: Yes. VXDIAG Benz supports DoIP vehicles.


Q: Does VXDIAG Benz support vediamo software?

A: Sorry, VXDIAG Benz doesn’t work with vediamo.


Q: Does VXDIAG Benz support HHT-WIN software.

A: No. It doesn’t.


Q: Does VXDIAG Benz support DTS Monaco software?

A: Yes. it does.


Q: Can i program keys with VXDIAG Benz when all keys have lost?

A: VXDIAG does not support All Key Lost,needs at least one key.


Q:Hi can this device clean and programming used pcm for bmw and Benz for example edit vin number and programming used pcm from another car


1,  Yes,it will do that function, but Benz need online account, bmw don’t need online account, we don’t provide online account, you need to purchase on benz websites.
2, It does not work on all BMW or Mercedes models. You need to provide with your detail model and type.


Q:hi,I running a car repair workshop… looking a good scanner for mercedes and bmw Japanese car (What would be the best one?)

A:YES, suggest this scanner: VXDIAG BMW Benz Multi Tool 2-in-1

Type: Mercedes-Benz, SMART, Maybach, Mercedes-Benz bus
Software name: DAS/XENTRY (supports new Mercedes-Benz online, DAS system offline programming
Support for the year: 2005.1-2017.12
Models: BMW, MINI, Rolls Royce
Software Name: ISTA-D/ISTA-P/Engineer (support programming)
Support for the year: 2004.1 – 2017.12


Q:does this recode immobilizer as well as keyassys?

A: Immobilizer and key programmer is the same function. Yes, VXDIAG for benz and bmw supports this function


Q:this is dealer software correct? no need for a paid subscription to flash modules?

A: No need to pay for anything. Dealer software is correct.
One Year warranty, One year update free.


Q:Will this tool work on my 2003yr c32amg mercedes benz

A:Sorry, it can not.


Q:I have a 2006 ML500 (W164) will this work for that vehicle ?

A:Yes, it can work on 2006 ML500 (W164)


Q:do I need specific type of laptop to make this work or any laptop with enough speed and memory will work?

A: Computer Requirement: Win7 System, 32bit, I5CPU 4G RAM.

Q:Does this device perform scn coding for mercedes 2009 sl class?



Q:What do you mean by “authorization”? Does that man I’d be getting the actually software for each manufacturer?

A:Yes, Supports authorization add software : HONDA, GM , VW, FORD MAZDA, jlr , toyota, volvo, bmw. You can add any of these software after payment.


Q:can it do retrofitting for bmw e series?

A: this tool is compatible with original BMW software. It is a diagnostic tool, supporting diagnostic coding , programming.


Q:also i am assuming there is no online coding capabilities? 

A: VXDIAG Mercedes and BMW can do online coding , only if you have benz or bmw account.


Q:I assume you cannot perform any coding since you are using Xentry via pass-through interface. Am I correct?

A:if you want to coding, you need to have a online account, you can purchase from official website.


Q:does it perform online or offline SCN coding for Mercedes cars?

but we did not include online account, you are support to get online account from Official website.


Q:I have a 2016 c300 w205 model, can i get the start/stop default deleted and the open ventilation default stopped? can i clear the check engine light?

A:Yes. It can work for 2016 c300 w205. If the function need online coding, you should have online account.


Q:I have a 2001 c240 4matic this product is compatible with my car?

A: No.


Q:Does this work with 2003 S430?

A:Yes, it can work for 2003 S430.


Q:I have a Mercedes benz r350 2008, i need to program a new module of the transmission this equipment can do it

A:Yes, this scanner can do it.


Q:Can this VXDIAG Benz scanner use for w205 like mb star c4 tool that can be used with the mercedes benz website for repairs and change of parameters, start/stop?

A:YES, it can.


Q: D0 I have difficultly in installing the hard drive?


Follow steps below to setup software HDD.
1, The HDD with software is included in the package.  Please setup HDD in two separate computers, cannot install two HDD on one computer together.
2, After plug in computer, start computer, please select HDD format [AHCI], if you don’t know how to select, please contact seller again.
3, Coding and Programming need online account, we don’t provide online account, suggest check the fee and purchase on Benz official website.
4,Please shut down the Anti-virus software before install.

5, Install software on computer maybe is challenge for you, We provide remote association help by teamviewer app.


Q: Must I use the Levono T420 laptop come in the bundle package?

A:  You can use these laptops: T420 T440 X201,DELL E5420 E6420,CF53 54 31.


Q: I have activated the VXDIAG BENZ WIS/EPC software, after activation, it says expires 12/5/2018? Should I activate WIS everyday?

A: WIS/EPC need activation once only. Don’t need activation again If you neither change laptop date nor change laptop.


Q: Does VXDIAG Benz support MB W212 MY2015?

A: Yes. It does.


Q: How to activate software of VXDIAG Benz?

A: Check video guide here:

How to activate VXDIAG Benz DAS Xentry software?

How to activate VXDIAG Benz WIS software?