VXDIAG VCX SE Benz W223 Read VIN but Won’t Go Next Step?

Problem:

There is a problem with VXDIAG VCX SE Mercedes xentry scanner.

If i try to work on a doip car like 223 i need (while it start to read the Information)
To open vxmanager and press on doip on. Only then it work. If i don’t do it, it read the vin but at the check vin point, it won’t go to the next step.
Maybe you got a idea why?

vxdiag benz xentry w223 1 vxdiag benz xentry w223 2

Solution:

System issue. Reinstall system and try again.

 

 

Feedback:

Reinstall full system solved the problem.

 

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