Problem:
One of our customers had a problem connecting xentry software with the VXDIAG VCX SE Benz DoIP interface.
First vx manager gave an error license expired, but the license is valid till 2030. Then he tried to update the firmware but software gave another connect device error ping failed.
VXDIAGSHOP solution:
1. Flash VCX SE VCI firmware first.
https://www.vxdiagshop.com/service/vxdiag-vcx-se-firmware-reset.html
2. Change a stable network connection, then update firmware and license again.
If still not working, contact our customer service for help.