VXDIAG Cannot Connect with 2012 Volvo XC90 Solution

November 5, 2025 VXDIAGSHOP VXDIAG VCX SE 0

Problem:

Tried to diagnose a 2012 Volvo XC90 using VXDIAG VCX SE and VIDA 2014D software.

Is the VXDIAG VOLVO software not compatible with this 2012 Volvo XC90?

Can’t select the engine options or proceed to the next step.

Solution:

The error says the VIN cannot be decoded on selected Partner gorup.

Change to another Partner group.

Select the correct partner group.

Now it will connect with the vehicle.