If you cannot see any license in VXDIAG VX Manager, here are the possible solutions.
Possible solutions:
1.Update firmware, then update license, check license again. Make sure you have the corresponding software driver installed.
If have a poor network, you may fail to update firmware.
Change a USB port and good network connection (or WiFi hotspot) to update firmware & license.
2. If try solution 1, still same problem. Reinstall vx manager on the same PC and check license again.
3. Or install vx manager driver on another laptop and check license.