VXDIAG Benz DTS Monaco All Gray Out Solution

Situation 1:

Hi, i have got a problem. The VXDIAG Benz DTS Monaco software is not working, all optional are grey out with no workspace loaded error..

DTS-Monaco-gray

Possible reason:

You didn’t connect VXDIAG Benz C6 device to computer (check the C6 status on the right top of the interface)

 

 

Solution:

To use VXDIAG DTS Monaco engineer software, you have to connect VXDIAG C6 Benz VCI with laptop via USB.

 

 

Situation 2:

Have the vxdiag c6 device well connected, but dts monaco still grey out.

Dts Monaco Grey

Possible reasons and solution

1.Didn’t install vxdiag benz vci driver.  Install benz driver in vx manager.

Free Download BENZ VCI Manager driver

https://mega.nz/#!r34ilYQC!NOy1a1kbhfEAE9Ec0XiIwDs2svIhCgjGGEoXpQSYqwI

2. Did not create a new workspace. Select Create a new workspace.

Connect Benz C6 via USB-> install Benz VCI Manager driver-> restart computer->Create a new workspace.

 

Related guide:

How to Set up DTS Monaco for VXDIAG Benz C6?

Video guide:  Benz Flash programming with VXDIAG C6 DTS Monaco